Option 1: Purchase Equipment with 2-Year Commitment – $600

Option 2: Purchase Equipment with No Commitment – $1000

Service can be suspended or cancelled at any time with no penalty

Bandwidth Allocations & Management

• Monthly Usage Allowances (download & upload)
• Usage starts on day of modem activation
• Business Period Bytes: 8AM to 6PM local time
• Anytime Allowance Bytes: 24×7
• Status Meter: Tracks usage and provides threshold alerts

Restore Tokens & Token Management

• Instantly increase monthly usage allowance
• Unused tokens/data will be carried forward to future months

Service Term: 24 months

• Seasonal Suspend is supported
• 6 Month max term, automatically restarts
• $20/site/month administrative charge

Service Termination

• $400 Service Termination Fee for first 3 months
• Fee reduces $15 per month thereafter
• No refund for returned equipment

Warranty

• 12 months on all parts

2000W Modem

• Is the only supported modem in Gen5
• The Wifi is always included, and not optional
• The HT2000W is fully backwards compatible on Echostar 17 & 19
• J2WW does not support the HT2000W (yet)

1W Radio

• Replaced with a new, functionally equivalent unit
• No impact to customers

Relocation supported in Jupiter

• Modem relocation only available to resellers

No call to NOC required to move site

• Simply re-register modem after moving

Beams alternate polarity

• If auto-deploy is not used, feedhorn may need rotation

Transportable API via OpenAMIP

• C-Com and Wineguard are fully qualified today

Service Commitment and Early Termination Fees

• All Service Plans except for the Recovery Act Program Basic Service Plan require a commitment of twenty-four (24) months. If you have subscribed to any plans others than the Recovery Act Program Basic Service Plan, and you terminate service prior to the expiration of the commitment, you will owe, and your credit or debit card will be charged, the Early Termination Fees described below. In addition, you will be required to return the applicable Equipment to Hughes whenever you terminate your service, or you will be required to pay the Unreturned Equipment Fee described below.
• Early Termination: Purchase Option (equipment and standard installation purchased upfront)
• If you cancel your order before installation, you will be refunded the amount that was collected at time of order.
• If you cancel after activation but before the end of your 24-month term commitment, you will be charged a Service Termination Fee of up to $400. The exact amount of the Service Termination Fee will be $400 for the first ninety (90) days after activation of the HughesNet Service. Thereafter, the amount will decrease by $15 per month for each month of active Service.

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